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  • Shipping Policy

     

    ๐Ÿšš Delivery & Shipping Information

    At Ikorii, weโ€™re committed to delivering your order as smoothly and quickly as possible. While we strive to meet all expected delivery timelines, occasional delays may occur due to external factors such as customs processing, seasonal volume, or weather conditions. We appreciate your patience and continued support.


    โฑ๏ธ Delivery Timeframes

    • Order Processing Time:
      Preparing an order for shipment usually takes 3โ€“5 business days.

    • Standard Shipping:
      Estimated delivery is 2โ€“4 weeks for most countries.

    • Express Shipping (DHL or FedEx):
      Estimated delivery is 7โ€“14 business days after dispatch.
      Please contact our support team for express shipping rates.


    ๐Ÿ’ฐ Shipping Costs

    Zone 1 Countries

    • Free shipping on orders over $99.95

    • $9.95 shipping fee for orders under $99.95 (standard shipping)

    • For express shipping (via DHL or FedEx), please contact us for a quote

    Zone 2 Countries

    • As reliable standard shipping may not be available, orders will be shipped via express/premium courier services (DHL or FedEx)

    • Please contact us to confirm the shipping fee for your country


    ๐ŸŒ International Shipping

    We offer worldwide shipping to over 150 countries.
    If we are unable to ship to your location, our team will contact you to discuss alternative options.


    ๐Ÿ” Order Tracking

    Once your order is shipped, you will receive an email with your tracking number. Youโ€™ll also receive updates via email or SMS as your package moves through transit.

    You can track your order anytime at:
    ๐Ÿ‘‰ Track My Order
    Simply enter your order number and email address.


    ๐Ÿ•ต๏ธ Tracking Says "No Information Available"?

    Some shipping carriers take 2โ€“5 business days to update tracking information.
    If your order was shipped more than 5 days ago and you still donโ€™t see updates, please contact us for assistance.


    ๐Ÿ“ฆ Split Shipments

    For logistical reasons, items from the same order may be shipped separately, especially if they are coming from different fulfillment centers. You will be notified of each shipment and given separate tracking numbers if applicable.


    โ— Lost or Undelivered Packages

    Please double-check your shipping and billing information before placing your order.

    • If you provide an incorrect address, Ikorii is not responsible for lost or undelivered packages.

    • If an error was made by our team, we will take full responsibility and reship your item at no cost.


    ๐Ÿ›ƒ Customs & Import Duties

    Your order may be subject to import duties or taxes upon arrival in your country.
    These fees are not included in your purchase and are the responsibility of the customer.

    By placing an order with us, you agree that one or more packages may be subject to customs duties based on your countryโ€™s laws.


    ๐Ÿ’ฌ Need Help?

    Weโ€™re always here to assist you!
    If you have any questions about shipping, tracking, or delivery, please donโ€™t hesitate to contact our support team:
    ๐Ÿ“ง support@ikorii.com